See below the steps a claim goes through as it is processed. Claims are processed within 10-15 business days of their receipt at ClaimLinx. Members can view their Explanation of Benefits (EOB) once it has been processed through the member portal.
Once the claim has been processed and coverage has been determined, additional steps are taken before payment is sent to the provider (detailed below). If you have any questions about the process or a specific claim, contact our team at firstname.lastname@example.org.