ClaimLinx offers clients a private portal to help with the administration of the company benefits plan. Through the portal, administrators can find enrollment forms, copies of the schedule of benefits, and other plan documents.
They can also upload documents, enrollments, terminations, and changes securely.
Cyber-attacks are becoming increasingly common, particularly targeting small to medium-sized businesses. These attacks are often more sophisticated and targeted. According to Accenture’s Cost of Cybercrime Study, 43% of cyber-attacks are aimed at small businesses, but only 14% are prepared to defend themselves.
The following is a list of the most common types of attacks that small businesses face:
- Phishing/Social Engineering: 57%
- Compromised/Stolen Devices: 33%
- Credential Theft: 30%
Why is it important to secure employee information?
Since cyber-attacks are becoming more frequent, ClaimLinx offers a secure way for clients to send employee information. To secure members’ personal information, we suggest sending any personal information through the employer portal.
What can administrators do in the system?
The employer portal is a secure way to download and upload documents. It helps with plan administration. Through the employer portal, administrators can:
- Submit New Enrollment paperwork.
- Download Plan Brochures
- Submit employee Termination paperwork.
- Send Changes of Address forms
- Submit Plan Change documents.
- Download Schedule(s) of Benefit
- Review contract details.
- See updates from ClaimLinx
- and more!
Employer Portal Improves Service
The system also allows for more collaboration between our team and administrators. You can ask questions about documents within the portal. You may also see who to contact regarding questions. The system includes features we are sure employees will find useful.
We encourage administrators to use this portal as a way to ensure they are always using the most up-to-date forms for new employee enrollment. Remember, using out-of-date forms can slow the enrollment process.
How to access the Employer Portal
All administrators receive an invitation to access directly to their email. You can also access your account at any time by going to https://claimlinx.clinked.com/.
Contact service@claimlinx.com if you have not received an invitation or if you are having trouble accessing your company’s account.
Who has access to the Employer Portal?
Please be advised this is a service provided only to clients. The portal is not intended for individual members and employees.
We are constantly looking for more ways to improve our services for administrators, so if there is a document or resource you would like to see added to the employer portal, please let us know.
What do administrators like about using the portal?
- Notifications are automatically sent to ClaimLinx when documents, such as enrollments and terminations, are uploaded.
- More than one administrator can have access to the portal.
- Comment and/or ask questions directly on documents.
- A custom home page with your Service Team information
- Notifications are automatically sent to you when ClaimLinx updates documents.
- Manage your username and password on your own.
Who to contact with questions?
If you did not receive your email invitation to the new system or if you are having trouble navigating the page, contact service@claimlinx.com. Our team members are happy to assist.
