Have you or/or your family moved recently? Being in a new place is exciting, but do not forget to update your address. This is a friendly reminder to send your updated address to ClaimLinx if you have not already done so. Please send new address information as soon as possible.

Why Updating Your Address is Important?

It is important for ClaimLinx to have the members’ current addresses on file. As a part of members’ benefits, they receive important communication by mail. Members receive Explanations of Benefits (EOBs) and member ID cards, when applicable, in the mail.

By telling us that you have changed your address, we can send the right information to the correct location.

If you are an administrator, do not forget to send any member’s change of address or direct the member to ClaimLinx to update that information.

How to Update Your Address

Option 1: Send the information on Live Chat

Step 1: Start a Live Chat. ClaimLinx is available to chat from 9 a.m. to 5 p.m., Monday through Friday.

Step 2: Update your address information with a team member. Once they have the correct information, it will be processed.

Option 2: Fill out a change of address form and email it

Step 1: Download and fill out the Address Change Form

Step 2: After you have completed the form, send it to Enrollments@claimlinx.com

Step 3: Wait for the change to be processed. You will receive an email when the processing is complete.

Option 3: Call our office

• You can also call our office during normal business hours to update the address.
• Our office hours are 9 am to 5 pm, Monday through Friday.
• Speak to the Service Department for a change of address.
• Call (800) 858-1772, extension 17 for this department.

Check your Address with ClaimLinx

Not sure what address ClaimLinx has listed. Contact help@claimlinx.com to find out the address we have on file for you and your family members.

Do not forget to check this information is correct with your primary insurance carrier as well. Contact our team if you have questions about updating this information.

Contact Us with Questions!

You can always start a Live Chat with a team member if you have any questions. The live chat is the quickest way to reach one of our team members. It is the best place for members and plan administrators to resolve an issue or have questions answered. Or contact the Member Service Team at help@claimlinx.com or (800-858-1772).