company information - ClaimLinx

ClaimLinx Changes Claims Negotiator

by ClaimLinxJune 13, 2017December 4, 20191 Comment

A vital part of ClaimLinx’s claims processing services is that all high dollar claims are sent for review and/or negotiation through a third party.

This is a seamless process we provide for all our clients to make sure all claims are filed correctly and that our clients are receiving the maximum savings possible.

ClaimLinx recently transitioned this task from Copatient to our new partner, Medical Cost Advocate (MCA). This change has already become effective, with no interruption or change to clients’ claims processing. Please see how a claim is processed for how MCA is involved in the claims process.

We are very happy to be working with MCA. They have more than 10 years of experience in negotiating medical expenses and we are excited to share those savings with you.

Send health insurance enrollments or terminations to enrollments@claimlinx.com

by Whitney FaberApril 19, 2017December 4, 2019Leave a comment

ClaimLinx has added a new email exclusively for eligibility and member changes, including new employee enrollments, current member terminations, and address or name changes. In the future, please email enrollments@claimlinx.com for all of these changes.

We believe adding this email will ensure you receive quick processing. ClaimLinx is constantly looking to improve its service, and we appreciate your cooperation in making this transition.

Please contact enrollments@claimlinx.com with any questions.

Best,
ClaimLinx Service Team

ClaimLinx to Attend Mt. Washington Valley Business Expo

by Whitney FaberMay 29, 2015November 15, 2019Leave a comment

ClaimLinx is getting out and getting involved.

On Monday, June 1, our staff will be participating in the 17th annual Mt. Washington Valley Business Expo.

Along with people from 90 other local businesses, Claimlinx President, Christy Quigley, and Marketing and Communications Manager, Whitney Faber, will be showcasing the benefits of alternative methods of buying health insurance.

We encourage local clients to come to the event to see our staff as well as enjoy the show. We will have games and plenty of summer promotional items to go around at booth #11.

The event focuses on networking, mentoring, encouraging local commerce and hosting quality educational workshops. Though it is not attending by thousands, it boasts a smaller, more serious attendance with a specific purpose. It’s a great opportunity to mix and mingle with local business owners, presidents or other executives.

ClaimLinx will be there presenting its solution for buying better benefits at a lower cost. We hope to see some of our clients and members there too!

ClaimLinx Has Made Staffing Changes to Better Serve Clients

by Whitney FaberMay 13, 2015November 15, 20191 Comment

Our primary goal at ClaimLinx for 2015 is to improve our service. With that in mind, we brought on three new team members to make sure you’re getting everything you need for smooth benefits administration.

All three of the below positions are new roles for the company. Our biggest change to company organization is Tom Quigley, National Business Consultant, is no longer the primary contact for day-to-day sales tasks. He is now focused on the overall direction of the ClaimLinx Solution. Any new sales opportunities should now come to our Vice President of Sales, Clarice Hoffer.

We have also added two client services managers, who will be the primary contacts for company owners and administrators. A good rule, when in doubt, is to contact your region’s client services manager first with questions or issues with your plan. He or she can then distribute this task among the other ClaimLinx administrators.

Our new staff:

Clarice Hoffer — Vice President of Sales

Clarice has 30 years of experience in sales and client service. Now for ClaimLinx, she is focused on increasing business and improving current relationships with clients and partners. She oversees both the sales and service departments and is the primary point of contact for incoming prospects, referrals and partnership opportunities. Clients are also encouraged to contact her with any other issues not currently being addressed. Email her at choffer@claimlinx.com.

Tara Brown — Client Services Manager, Midwest Region

Tara’s background is in building customer relationships. At ClaimLinx, she is the client services manager for all companies in the Midwest region. Any problems, plan changes, member additions or terminations can now be brought to her, and she will make sure the task is completed. The client service manager is a good first point of contact for any issue you may be having. Email her at tbrown@claimlinx.com.

Christopher Roach — Client Services Manager, Northeast Region

Christopher’s past experience is in the insurance industry in general. Now at ClaimLinx, he is the client services manager for the New England region. He is the primary contact for any issues, plan changes, member additions or terminations for any company in that region. Contact Christopher any time you have questions or concerns about your healthcare plan, and he would be happy to help. He can also assist if you would like to share the ClaimLinx strategy with any colleagues or friends. Email him at croach@claimlinx.com.

ClaimLinx Tees Off at Fairways for Airways Event

by Whitney FaberMay 7, 2015November 15, 20191 Comment

ClaimLinx is getting out and getting involved.

This month, our staff participated in the 4th annual Fairways for Airways Celebrity Golf Classic to benefit the Jovante Woods Foundation.

National Business Consultant, Tom Quigley, played in the tournament along with a local client and Benefits Consultants Andrew Cutter and Ken Kavensky.

As a hole sponsor, the Claimlinx staff also enjoyed playing with local celebrity and professional poker player Bill Kohler.

Proceeds from the event went towards the Jovante Woods Foundation to help fund research for asthma and raise awareness about the disease in the community.

Cincinnati Bengals star fullback Ickey Woods started the foundation after his son died at 16 years old from complications following an asthma attack.

It’s estimated about 6.8 million children and 18.7 million adults in America have asthma. It also accounts for 1.8 million visits to the emergency room each year, according to the Center for Disease Control and Prevention.

The foundation aims to fund research to find ways to better manage or cure the disease. A primary focus is also to bring more attention to its dangers, as asthma attacks can be fatal without the proper care or treatment.

Donate to the Jovante Woods Foundation now to help the cause.